Frequently Asked Questions
Everything you need to know about our unique artist-curated gifts.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. For custom or handmade items, please allow an additional 2-3 days for processing before shipment.
What is your return policy for art pieces?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that personalized or custom-commissioned works are non-refundable.
Do you ship internationally?
Yes, ArtistGifts ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How do I ensure my fragile items won't break during shipping?
We use professional-grade, eco-friendly cushioning and double-walled boxes for all delicate items. If an item arrives damaged, contact us within 48 hours for a free replacement.
Can I include a gift message with my purchase?
Absolutely! You can add a personalized gift message during the checkout process, which we will print on a premium card and include inside the package at no extra cost.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.